8iii FAQ — Frequently Asked Questions & Full Answers

To register on 8iii, you will need:

• An active Bangladeshi mobile number (+880)
• Minimum age: 18 years
• A strong password
• Internet connection

You will need to complete KYC verification using your National ID card or passport when making a withdrawal.

Each individual may only One account be opened. Creating multiple accounts using the same mobile number, device, IP address, or payment method is strictly prohibited. If detected, both accounts may be permanently closed.

Just 2 minutes! Enter your mobile number, verify the OTP, and set a password — that's all it takes. You'll then be ready to browse all games on 8iii.

Yes, after logging in you can update your email, password, and contact details in account settings. To change your mobile number, please contact our support team.

Yes. If you'd like to close your account, please contact our support team. Make sure to withdraw any remaining balance before closing. For self-exclusion, refer to the Responsible Gaming settings.

On the login page, click the "Forgot Password?" link. A one-time code will be sent to your registered mobile number. OTP will be sent. Verify the OTP and set your new password — the entire process takes just 2 minutes.

Yes, you can stay logged in on both mobile and desktop at the same time. However, for your security, always log out after using a public computer. Logout .

Absolutely! 2FA is the strongest protection available for your account. With it enabled, no one can access your account without the OTP — even if they know your password. You can activate it easily in your account settings.

Yes, completely safe. We use OAuth technology — 8iii never sees your Google or Facebook password. Only your name and email are accessed to verify your identity.

Minimum deposit via bKash and Nagad BDT 500. The minimum for bank transfers is BDT 1,000. The minimum amount for cryptocurrency withdrawals depends on the applicable exchange rate.

Deposits via bKash and Nagad typically Within seconds Funds will be credited to your balance. Bank transfers may take 1–2 hours. If your balance hasn't updated after 30 minutes, please contact support with your transaction ID.

8iii does not charge any deposit fees. However, bKash or Nagad may apply a small service charge of their own — this is governed by the mobile banking provider's own policy.

The standard daily deposit limit is up to BDT 50,000. You can also set a lower deposit limit yourself through the Responsible Gaming settings. For larger amounts, please contact support.

If you have made an accidental overpayment, please contact our support team immediately. Reach out with your transaction ID and a screenshot — we will resolve it as quickly as possible.

Minimum withdrawal via bKash and Nagad BDT 300. The minimum for bank transfers is BDT 1,000. KYC verification must be completed before making a withdrawal.

KYC (Know Your Customer) verification is conducted in compliance with international financial regulations. It helps prevent money laundering and fraud while keeping your funds secure. The process typically takes 24 hours Completed within this timeframe.

From 8iii's side, there is generally No withdrawal fees. However, the payment channel's own fees may apply. Bank transfers for larger withdrawal amounts may also incur transfer charges.

Common reasons for withdrawal rejection include: incomplete KYC, unmet bonus wagering requirements, or mismatched payment details. The rejection notice will state the reason. If the issue persists, please contact support.

The daily withdrawal limit depends on your account tier and KYC verification status. For standard users, the daily limit is BDT 50,000. Higher limits apply separately for VIP members.

Wagering requirements mean you must place a specified amount in bets before you can withdraw bonus funds. Typically, 20–30x the bonus amount must be wagered. The full terms and conditions for each bonus are detailed on the offer page.

When you receive Free Spins, they must be used on the designated slot game. Any winnings from Free Spins are credited to your bonus wallet and can be withdrawn after meeting the wagering requirements. Free Spins typically expire within 7 days.

Yes! Refer a friend and you'll both receive a bonus. Grab your referral code from your account, share it with a friend, and once they register using it, the referral bonus will be credited automatically.

At 8iii 5% Daily Cashback offer is available. A 5% cashback on your net loss from the previous day is automatically credited to your wallet each morning. No claim is required.

Yes, if you'd rather not accept a bonus or wish to cancel one, you can do so from your account settings. Please note that once a bonus is cancelled, it cannot be reinstated.

Yes, all games Random Number Generator (RNG) technology — ensuring completely random and unbiased results. Independent third-party auditors conduct regular checks to verify fairness.

Yes! 8iii is fully Mobile Responsive. The site runs flawlessly on both Android and iOS via your browser. Even without a dedicated app, the mobile website delivers the same full experience.

If you get disconnected during a game, the round is completed on the server side and the result is saved. Once you log back in, you'll be able to see the outcome, and any winnings will be credited to your account automatically.

RTP (Return to Player) is the long-term average payout percentage of a game. For example, an RTP of 96% means that for every BDT 100 wagered, an average of BDT 96 is returned to the player. The RTP is listed on each game's info page.

Notify our support team immediately and change your password. We will lock your account and launch an investigation right away. If any unrecognized login is detected, enable 2FA.

• Always use the official URL (8iii.pro)
• Do not click on links received via SMS or WhatsApp
• 8iii will never ask for your password via SMS
• Keep 2FA enabled

Go to the "Responsible Gaming" section in your account settings. There you will find options for deposit limits, loss limits, cooling-off periods, and self-exclusion. For more details, please Responsible Gambling View page.