Gaming is meant for entertainment — not to add stress to your life. At 8iii, every player's mental and financial wellbeing comes first. On this page you'll find our complete responsible gaming guide.
Responsible Gaming It means enjoying gaming in a way that does not negatively impact your life. Understanding this is essential before you start playing on 8iii.
Online gaming is enjoyable when it stays a form of entertainment. But when play gets out of control, it can lead to financial and emotional problems. 8iii takes this seriously, and we are committed to keeping every player safe.
Our responsible gaming policy wasn't written to meet a legal requirement — it comes from our genuine belief that a happy, healthy player is our greatest asset.
Win or lose, we want you to keep smiling. Gaming should be one of life's pleasures — not a burden.
Gaming should always be fun. When the fun stops, take a break.
Only play with money you can afford to lose.
Decide how long you will play before each session begins.
If you feel you have a problem, seek help right away — there is nothing to be ashamed of.
We put you in full control of your gaming. All these tools are completely free and available at any time.
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately.
Lowering a limit takes effect immediately. Increasing a limit is subject to a 72-hour cooling-off period.
If you reach a set loss amount, 8iii will automatically stop you from playing further. This protects you from chasing losses and spending more than you can afford in the heat of the moment.
Set your loss limit on a daily, weekly, or monthly basis — whichever suits you best.
Set a time limit for each gaming session. When the time is up, 8iii will send you a reminder and log you out if needed.
Taking regular breaks is essential for your mental well-being.
If you need to step away from gaming for a while, use the Cooling-Off option. You can take a break anywhere from 24 hours up to 6 months.
Your account will be locked during this period, but your information and balance will remain intact.
If you feel you can no longer control your gaming, choose self-exclusion. This will suspend your account for a set period or permanently.
No marketing communications will be sent during an active exclusion period.
If you have any concerns about your gaming, you can speak with our support team at any time. We don't judge — we're here to help.
Average response time on live chat is just 2 minutes.
Yes. However, limit reductions take effect immediately — this is for your protection. Increasing a limit requires a 72-hour cooling-off period to prevent impulsive decisions. This rule exists to keep you safe.
It only takes 2 minutes. Go to your account settings, click on the "Responsible Gaming" section, and set the limits you prefer. Changes take effect immediately.
Problem Gaming develops gradually and can often be difficult to recognise on your own. Watch out for the warning signs below:
You are spending more than your set budget on gaming and finding yourself surprised by it.
The urge to play more to win back what you've lost — that "I'll get it back this time" mindset.
Your mind is constantly on gaming, pulling your focus away from family, friends, or work.
You are lying to or hiding things from family or loved ones about your gaming.
You want to stop but can't — and feel restless or irritable as a result.
You are taking on debt, dipping into savings, or cutting essential expenses to fund your gaming.
Answer the following questions honestly. If 3 or more of your answers are "Yes", please consider seeking professional help.
Have you been spending more time on gaming lately than you used to?
Do you find yourself getting very upset after a loss and jumping back in just to shake off that feeling?
Do you keep telling yourself "just this once" to play beyond your set limit?
Do you feel restless, anxious, or irritable when you're not gaming?
Have family members or friends ever expressed concern about your gaming habits?
Is gaming affecting your work, studies, or personal relationships?
It takes courage to answer honestly. If you feel you need help, 8iii's support team is always here for you.
Follow these simple rules and gaming will always stay enjoyable.
Decide before you play how much you're willing to spend on gaming this month. Treat it as an entertainment expense — if you lose it, don't let it get you down.
"Chasing losses" — playing more to recover what you've lost — is the biggest red flag of problematic gaming. If you're losing, stop. Sleep on it and revisit tomorrow.
Take at least a 10–15 minute break every hour. Get up, have some water, take a short walk. Playing for long stretches without a break reduces focus and leads to poor decisions.
Gaming is a part of life — not your whole life. Make sure you have plenty of time for family, friends, and your own interests. A balanced life is a happy life.
Avoid gaming when you are feeling down, anxious, or stressed. Playing in that state leads to higher risk-taking and increases the chances of losing more.
Make sure you fully understand the rules of any game you play. Knowing the RTP, odds, or payout percentage helps you set realistic expectations.
Feel like you need help? Follow these simple steps. The first step is the hardest — but it's the most important.
Start by acknowledging that there is a problem. Be honest with yourself. This is not a weakness — it takes courage.
Go to your account settings and activate the Cooling-Off or Self-Exclusion option. It takes less than 2 minutes.
Let a family member or trusted friend know. Don't fight it alone — lean on the people close to you for support.
Seek advice from a mental health professional if needed. The 8iii support team can point you in the right direction.
Self-exclusion is 8iii's most powerful responsible gaming tool. Use this option when you feel your gaming is no longer under control.
Once self-excluded, you will not be able to make any transactions or play any games on 8iii. During this period, we will not send you any promotional messages either.
8iii is strictly for users aged 18 and above. If children or teenagers are present in your household, it is the parent's or guardian's responsibility to keep online gaming inaccessible to them.
1. Keep your password private: Never type your account password in front of children.
2. Lock your device: Use a PIN or password lock on your phone or computer.
3. Parental controls: Use parental control software on your devices.
4. Talk to someone: Have an open conversation with your children about the risks of online gaming.
8iii verifies age at every registration and withdrawal. Any account found to belong to a minor is closed immediately.
Proven in action, not just words — 8iii treats responsible gaming as the cornerstone of our business.
All responsible gaming tools — limits, cooling off, and exclusion — are completely free to use.
No promotional messages are sent to users who are currently self-excluded.
A strict age verification system ensures that minors are unable to access 8iii.
If our team spots signs of problem gaming, we will proactively reach out and offer assistance.
At 8iii, responsible gaming isn't just a policy — it's our philosophy. Join today and experience entertainment the safe way.